Confidence in your care
High-intensity support
Individualised support for complex needs, delivered by staff trained for your circumstances.
Complex care, delivered safely and calmly.
Some situations call for clinical-level care. When daily support involves more complex health needs, careful preparation and clear communication matter. Our team works to understand your individual requirements and the plans guiding your care.
You will be supported by people who understand your health needs, communicate clearly and have been trained for your specific situation. We keep your team consistent, so you are not dealing with constant handovers or re-explaining instructions.
Support we provide
- PEG feeding
- Catheter care
- Complex bowel care
- Severe dysphagia and mealtime management
- Medication management
- Personal care
If the support you need is not listed, ask us. We will tell you plainly whether we can provide it.
Good to know
How we keep complex care consistent.
Trained for you
The team supporting you receives practical training and understands your situation well before stepping in.
Clearly documented
Your care is documented clearly, so every team member knows what is expected and how to provide it properly.
Reviewed as things change
If your needs change, we reassess the plan with you and adjust the support to match.
Planning your support
It helps to tell us about
- Your health needs and the care plans guiding them
- The health professionals involved in your care
- Your daily routine and when support is needed
- What has and has not worked with past supports
- How you like instructions and updates to be communicated
Common questions
How do you manage complex care or high-intensity needs?
High-intensity support is delivered by staff who are specifically trained for the needs of each person, whether that is PEG feeding, catheter care, complex bowel care or severe dysphagia. Your care is documented clearly so every team member knows what is expected. You will not be left explaining medical requirements to someone who has not been prepared.
What if my situation changes after support has started?
We revisit your goals and support requirements with you and adjust your team or plan to suit. Because we employ our own teams, we can usually make changes quickly and with minimal disruption.
Here to help
Meet Jenn, our Operations Manager
Jenn O’Boyle
Jenn oversees day-to-day operations at Just Living, keeping participants, families, support workers and the wider team connected around each person’s support. Call or send us a message and the team will talk it through with you.
Why Just Living
Support that feels personal.
A directly employed team
We employ our own support workers, so you are not dealing with constant changeovers.
Matched to you
Staff are matched to your needs, routines and preferences, and you see their profiles before services begin.
Trained for your needs
Training is shaped around each person. Sam and Andrew are CPI-certified trainers.
Ready when you need us
If you need support soon, we work to put one person or a full team in place.
Clear communication
With you, your family and your support network, from the first conversation onwards.
Support that adapts
When your needs change, your support changes with them, without starting again.
Explore our other services
All our servicesGetting started with Just Living
From the first conversation to your everyday support.
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Tell us what matters
Share your goals, routines, preferences and what you need from your support. Bring your family or support coordinator into the conversation if you would like.
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Explore the right fit
Talk through suitable services, staff matching, availability and the information needed to plan your support.
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Plan your next steps
Work through how support will begin, who will be involved and how everyone will stay in touch as your needs change.
Get in touch
Let’s see if we’re the right fit for you.
Tell us what you need. We’ll talk it through honestly and help you work out whether Just Living is right for you, with no pressure.